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Solutions

Our solutions as specified below position ICT Mentors Solutions as a strategic partner for organizations that are walking the digital transformation journey. While embracing decade tested and applied Continual Service Improvement model, we transform IT service providers by focusing on 3 key pillars of service offering transformation – the mindset, the skill set and the toolset. We have partnered with global service providers to ensure that we give the best to our clients.

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Strategy Formulation

ICT Mentors Solutions will serve as a trusted partner to guide organizations in drawing up an IT strategic plan aligned to the business plan.

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Managed Security Operations

Every organization will be concerned about the security of its information. Through partnering with ICT Mentors Solutions as a managed security service provider...

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Information Security Management

We work with organizations to assess their information security maturity and gaps, their organizational awareness, capabilities, preparedness and the tools.

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Cyber Security

At ICT Mentors Solutions we offer comprehensive advisory and managed security services to assist our clients in assessing their business risks

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ITSM Implementation

At ICT Mentors Solutions, we recognize the fact that IT Service Management (ITIL) implementation projects are characterized by a typical course of action...

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Forensic Audits and System Security Testing

This activity involves the detailed post-mortem analysis of security incidents as well as a damage report

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Baseline and Maturity Assessment

ICT Mentors Solutions will apply known frameworks to conduct a baseline and maturity assessment in IT Service Management, Information Security and Governance

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Enterprise Resource Planning and Management

We partner with organizations through the analysis and establishment of requirements in line with the their business objectives, sourcing, implementation and after implementation support.

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Service Desk Deployment and Management

We work with customers to establish a single user contact point for IT service provision teams integrating incident, problem, change and configuration management

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Business Continuity and Disaster Recovery

Every year, management of companies report that they are not confident in their organization's ability to recover following a disaster

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Business Process Re-engineering

With ICT Mentors Solutions as your preferred business partner, we walk with you in cutting down enterprise costs and process redundancies.

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